Knowledgebase

Can I set up automatic payments?
The credit card that you initially used to set up your account will be used to auto pay any...

How many days before the due date do my invoices get generated?
Invoices are generated 20 days before they're due.

I forgot my password to the client area, how do I reset it?
Visit https://www.redcellar.com/support/pwreset.php to reset your password

What is the policy for late payments?
There is a five day grace period before we charge any late fees.  We send out a late-payment...

What methods of payment are accepted?
We accept Visa, Mastercard, and Discover credit cards.  Payment by cash or check is not accepted...